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FAQs
What is Reformer Pilates?
Do you offer trial sessions for new clients?
What are your membership options?
BEST VALUE Membership Option is Unlimited Membership – $57/week with flexible class cancellations.
Casual Passes – $30 standard, $21 Early Bird (6–7:15am).
Monthly Packs – Silver, Gold, Platinum options.
What Do I Bring with Me to the Classes?
DRINK BOTTLE
GRIPPY SOCKS (OPTIONAL, BUT PREFERRED)
AN OPEN MIND
ENERGY
GOOD VIBES ONLY
What are your contact details?
Email: hello@solestudios.com.au (mailto:hello@solestudios.com.au)
Phone: 0493 458 617
Address: 2/329 Main Street, Lilydale VIC 3140
How do I join your team?
Email your CV to hello@solestudios.com.au (mailto:hello@solestudios.com.au)
Where can I follow Sole Studios?
Stay updated via:
Facebook https://www.facebook.com/solestudios1
(https://www.facebook.com/solestudios1)
Instagram https://www.instagram.com/solestudios_pilates(https://www.instagram.com/solestudios_pilates)
Do you accommodate injuries or special health conditions?
We do not provide medical advice. Please consult your doctor if you have injuries. Inform your instructor of any limitations for safe participation.
Do you offer refunds?
Refunds are only available if a medical condition prevents you from attending within the expiry period. A medical certificate is required.
What class options do you have?
Reformer PT Beginner & Intermediate – Focused on technique and core strength.
Traditional Reformer – Slower-paced classes with more stretching.
Senior & Pre/Post Natal – Small, hands-on classes for special needs.
How many people are in each class?
5. How do I book a class?
All bookings are online via our website or the Clubworx app. You can also use our embedded calendar on the website - www.solestudios.com.au/classes (http://www.solestudios.com.au/classes)If you're not sure how to do it or require further help, please phone us 0493 458 617.
Can I cancel or reschedule a class?
Yes. Cancel up to 12 hours before the class without penalty. Late cancellations or no-shows incur a full class fee.
What if I arrive late?
Please arrive 5–10 minutes early. Late arrivals (over 5 minutes) may not be admitted to avoid disrupting the class.
Are student instructors ever present?
Yes, occasionally. They observe for training purposes and follow our strict privacy policies.
What are the studio rules?
No smoking, food, or chewing gum.
Wear safe workout attire.
Respect staff, instructors, and fellow clients.
Damages must be paid for by the responsible client.
Sole Studios.
Studio Hours
Monday – Saturday
6am – 9pm
Information:

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